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5,573 Posts
I purchased one of Mikes alternator and water pump kits from someone on the forum that decided not to build.
When I got the stuff there were a few parts missing and I had forgot to ensure that it was a 351 setup vs 302.
Not only did he send me the missing part and the 351 bracket his last day before going on holidays...he didn't ask for any payment!
Amazing!
Everything else I have ordered from him is great but his customer orientation (even through a third party) is first rate!
So many other businesses could learn from him.
When I got the stuff there were a few parts missing and I had forgot to ensure that it was a 351 setup vs 302.
Not only did he send me the missing part and the 351 bracket his last day before going on holidays...he didn't ask for any payment!
Amazing!
Everything else I have ordered from him is great but his customer orientation (even through a third party) is first rate!
So many other businesses could learn from him.