Discussion Starter · #1 ·
I took my car to the body shop a few weeks ago for some touch up work, nothing major. The guy that owns the shop tells me it will take only a week. So two weeks goes by and I hear nothing. As the temp here in California was expected to rise to 80 degrees, I figured I would have it back to put some serious ass time in my seats. WRONG!! I call him a week and a half later and get the old, "It is not quite done yet, almost though. Don't worry, I'll have it to you before next weekend." So I call today to find out the status... Receptionist answers the phone "Can I help you?" I say "Yes is XXXX in?" (name protected). Receptionist replies "No he left early today, he is over at xxxxxx bar having some beers if you would like to get a hold of him there?".... Needless to say I have been stewing in my own juices all day and still dont have my car!! Now I understand that things like this take time, but why do people set dates and then miss them by three weeks?? How do people like this stay in business? The sad part is, I know if I go over there to look at it, the only thing different will be the amount of dust on it from last week. This is definately a lesson to me of how NOT to run my business. I think I'm getting an ulcer.