Originally Posted by DMW
Agree. Just think if dealerships would have jumped on the idea of quick lubes/tires/brakes/mufflers. They would have sold a lot of parts and services over the years.
Some of them have. I represent a local car dealership here in my hometown. I can't give you the exact numbers, but I can tell you that they run cars through on a "quick lube" type model -- and they process hundreds
of cars per day. I nearly fell down when they told me the numbers. As someone else has said, they're as fast and as cheap as the local quick-lube joints, but their waiting room and overall facilities are much nicer, all their techs are certified, etc. Their customers love it. It's a low-profit-margin area for the dealership, but it keeps customers coming back for major services, repairs, and eventually new cars.
As for tires, my father bought his last set of rubber from the dealer. Their price was a couple hundred bucks lower than any of the local tire places -- plus they had the right sizes in stock, where everyone else had to order them. You pay a sweet premium for driving around on those big wheels, it turns out... Still, he drove out mounted, balanced, and aligned for less than I could have bought the bare tires on Tire Rack or Discount Tire Direct. Not bad. My pickup tires are much cheaper, and I find that I still do well at my local tire shop.