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Old 10-06-2012, 02:57 PM   #1 (permalink)
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Email delivery problems need advise from IT gurus

We changed email to Comcast.net. People that email my wife get intermittent rejections like the one below. Others say they send her mail and she never gets it and the sender does not get a rejection. Any idea what all this means?

Subject:Failure Notice
From:MAILER-DAEMON@yahoo.com
To:klcf@bellsouth.net
Cc:


Sorry, we were unable to deliver your message to the following address.

:
Mail server for "comcast.net" unreachable for too long

--- Below this line is a copy of the message.

Received: from [98.137.12.55] by nm2.bullet.mail.gq1.yahoo.com with NNFMP; 04 Oct 2012 12:47:18 -0000
Received: from [208.71.42.195] by tm15.bullet.mail.gq1.yahoo.com with NNFMP; 04 Oct 2012 12:47:18 -0000
Received: from [127.0.0.1] by smtp206.mail.gq1.yahoo.com with NNFMP; 04 Oct 2012 12:47:18 -0000
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=bellsouth.net; s=s1024; t=1349354838; bh=meOUBMw5T1l+EvNKWzYoO39RWevzg2kxna7PZy+YaYU=; h=X-Yahoo-Newman-Id:X-Yahoo-Newman-Property:X-YMail-OSG:X-Yahoo-SMTP:Receivedate:Subject:Message-ID:Importance:From:To:Reply-To:MIME-Version:Content-Type; b=yrHvyhVS+nzEE47ed9C9iDGaaovVhaGxvP+roWuvRU4urXaP eHmXZ9eVtUXUHkiEbtWdS3rbF3Y+WW33Mhaqh9AFpx19oRvspQ M7CmxGZcOeD9xBqVHnbkFkHhem1VZ4AAcsIBmdRiK3jxv/dGMk4XQhQ92HUJy7/GC4NoBrq/k=
X-Yahoo-Newman-Id: 524558.70317.bm@smtp206.mail.gq1.yahoo.com
X-Yahoo-Newman-Property: ymail-3
X-YMail-OSG: nK6uSAEVM1ltZB6Uk11NHt9_9oRoO32Srz4VScLbUpwncBG
nKLl4izIE_rUTz4HLZbM1x72emK0cHeRRj8v6hQgo__sYHS7xS JriHV2uly9
O.q5oUoPsHfUtOmy2pN54UKI7w7_k_uL.vjrV9BtMskKURscRc d7DYXR6GV5
468g.5SGhCc.nAG5rndNK5t1ynHN54QRXl9UjCLjItY8OnCfcF 162V2xSovH
Z4heY_6WHsn27IkzPko30nsnt.Ts1uWNqEMCup0l4xVCOU2ILV hAZ8NzuVNR
Is8FdpDO0jyEchSgrwlIv56y3q8g0gvTZEtd3J9WD8YTWY6CAW 42BnyrZmZL
vWKWec5qXwFRbr04s08QJNPKTvM2lEn5YPqQSmQ73ueQ20RIDN LCm2xAZDQy
jFe0fTInFkj0UupzCEgGPk3XC.sFyELAWFA7qjcP7LCEhffcbN 74-
X-Yahoo-SMTP: nepGWt2swBAcRMLCruNyWqCmpDRZgbfbWzFXdAkThg--
Received: from [21.87.124.237] (klcf@66.87.108.237 with plain)
by smtp206.mail.gq1.yahoo.com with SMTP; 04 Oct 2012 05:47:18 -0700 PDT
Date: Thu, 04 Oct 2012 08:47:13 -0400


NOTE: I disguised the email address for privacy.

Thanks,
Greg
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Old 10-06-2012, 04:58 PM   #2 (permalink)
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Comcast

Comcast sucks. Use something else.
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Old 10-06-2012, 05:05 PM   #3 (permalink)
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Quote:
Originally Posted by rjjablo View Post
Comcast sucks. Use something else.
That may be but there will be a settings issue that is causing the above. These are standard mail delivery protocols and there is always a reason for errors. I am not a guru so can't say why but I am sure someone here will know
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Old 10-06-2012, 07:25 PM   #4 (permalink)
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In this case the yahoo mail server cannot make contact with the comcast mail server. This could be for several reasons like the server is actually down, the MX records are fubar, a router is miss-configured etc... Consider getting a gmail account. Very reliable and your email address will not change if you switch to a different ISP.
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Old 10-06-2012, 11:57 PM   #5 (permalink)
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The error seems to be coming from comcast
"Mail server for "comcast.net" unreachable for too long"
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Old 10-08-2012, 02:24 PM   #6 (permalink)
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sounds like comcast's mailserver is overloaded and dropping items out of the queue. Not a settings problem, definitely a "post office" problem. I'd opt for a new gmail or other free account somewhere.
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Old 10-08-2012, 04:35 PM   #7 (permalink)
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I am surprised in this day and age that people actually use the email account from their ISP!

What happens if you move or change Internet Providers?

I second the Gmail account (or Yahoo, etc.) Even better, for around $10 a year, register a domain name and then use Google Apps to set up gmail for the domain - it's free and you then have a custom email address and you can create up to 50 different email accounts
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Old 10-08-2012, 11:45 PM   #8 (permalink)
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I'm not a Comcast defender (by any means) but they're the only game in town where I live. We've used their email accounts for years with little/no issues. Processing email is pretty routine.

I use MS Outlook for our home PC, and we use the Comcast app for our iPhones and iPad. Also works fine.

I know it's painful sometimes, but have you called them to report the problem?

There are also forums you can post in like http://forums.comcast.com/ and http://www.dslreports.com/forum/comcast. There are IT geeks who can exactly dissect the header message you provided. (I'm an IT guy, so I can say that, right? Just not a messaging guy.)

Having said that, Gmail also works very well and has been completely reliable for me as well. I use it directly, or if I don't want to check it, set it to forward to my Comcast account.
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